Network Service Technician

For over 20 years, Procano has provided IT services to hundreds of small and medium-sized businesses in Norway. Today, we have over 300 customers using our services in security, support, networking, cloud services, and the Microsoft platform. We are experiencing a growing network portfolio and need a new resource on the team. As a service technician at Procano, you will be part of our network team.

The network team consists of colleagues with a breadth of knowledge in the field, who will be your sparring partners when encountering issues and offering solutions. Together with you, we will create a development path that ensures you become confident in our IT services, enabling you to expand your knowledge and career. We understand that it takes time to get started, but with the right tools and good support, we envision that you will quickly become independent and continue to develop your skills.

At our company, you will encounter an environment where we recognize the importance of supporting each other, building each other up, providing development opportunities, and discussing the path forward. Our work environment is characterized by a relaxed atmosphere and a genuine interest in IT, enabling us all to work towards common goals and have a high level of openness.

Job responsibilities as a service technician
- Installation, cabling, and implementation of network solutions
- Contributing to the planning, design, and upgrade of installations
- Configuring and troubleshooting networks
- Creating documentation
- Assisting the support department
- Participating in the development of operational procedures and the operational management of network solutions

We know that no one knows everything, but we hope you recognize yourself in several points on the list below:
- Vocational certificate or relevant experience in low-voltage, data electronics, or similar
- Experience with low-voltage installation
- Basic understanding of networks, firewall, and network components
- Technical interest in IT
- Class B driver's license
- Strong communication skills in Norwegian, written and verbal

Personal qualities: 
- Solution-oriented
- Accommodating
- Service-minded 
- Good at working systematically
- Equally confident independently and in a team

What do we offer you?
- A pleasant professional environment with longstanding ties in the industry. It may sound cliché, but we consider ourselves our own technical family where there is definitely room for more
- Exciting and challenging tasks
- Concrete opportunities for professional development and career growth, including offering necessary certifications for your success
- Service vehicle
- Competitive terms and benefits; insurance, pension plans, cafeteria, etc.
- Central premises at Skøyen