Personal customer team and dedicated resources
You will have your own dedicated customer team that the entire company will get to know, as well as dedicated resources for proactive operation.
This is how you know us, and we know you.
Proactive and productive
We take the responsibility of becoming part of your everyday life extremely seriously. By working towards being available through the channels one actually wants to use, we are always close, with close personal support that emphasizes the human element.
15 sek
Phone response time
2 min
Chat response time
99%
Customer satisfaction
Dedicated resources for proactive IT
In order to have a well-functioning IT daily life, we believe it is important to collaborate proactively. Therefore, we have technical resources and supportive roles to ensure that your IT daily life is solid through trends and changes.
Technical Account Manager
With your own technical resource, you will receive recommendations for improving setups based on your specific technology landscape.
Client Success Advisor
Their resources within Client Success will ensure regular meetings, as well as adaptation and development without focus on sales.
All according to desire and need.
Available wherever you are
With a custom customer portal, admin users can order equipment, add employees, and much more. Everyone can also submit service forms here, as well as use chat and a variety of other resources.
Phone
We are available via chat through our customer portal. Here you can quickly get answers to simple inquiries.
We are available via chat through our customer portal. Here you can quickly get answers to simple inquiries.
“We have been working with Procano for a long time, and we are extremely satisfied with both the service and the follow-up. The resources at Procano are experienced as helpful and service-oriented people, genuinely committed to delivering high quality in a short time. We can only recommend a collaboration with Procano.”
