Procano becomes an official Halo partner - modern Service Management in 90 days

Oslo, Norway – 20.01.2026

Procano is strengthening its position within modern service management through an official partnership with Halo. With this, Procano introduces a new standard for organizations seeking rapid modernization of their Service Management environments, delivered with quality, security, and full integration capability in just 90 days.

Halo is a Game Changer for Organizations That Expect More From Their ITSM Platform

Many companies are stuck with legacy enterprise ITSM systems that are heavy, expensive, and inflexible. The result is poor workflows, low user satisfaction, and cumbersome operations. Halo ITSM is a game changer with its all-inclusive licensing model, agile process development, and built-in AI support.

Together, Procano and Halo offer a model that combines:

• Robust enterprise architecture

• Security and compliance standards from day one

• Integrations across the Microsoft platform, HR systems, and other business applications

• AI‑driven automation for incidents, requests, and knowledge articles

Modernization in 90 days – without lengthy consulting projects

“Many large organizations have complex processes that typically take significant time to lift onto new platforms. Our approach with Halo turns this upside down. We can modernize the entire Service Management function smarter, faster, and safer than traditional ITSM projects,” says Erik Larsen, Executive Chairman at Procano.

Built for Organizations With High Demands

The partnership is designed for organizations that want full ITSM functionality without enterprise-level complexity, fast implementation, and reduced licensing and lifetime costs.

The platform provides:

• ITIL‑compatible workflows

• Rapid configuration and flexible customization

• Advanced AI for sorting, categorization, and automation

• Self-service and modern user experiences

• Flexible hosting: cloud, hybrid, or on‑prem

• Lower TCO

Procano adds:

• Integrations and architecture design

• AI/adoption and process optimization

• Security anchoring and compliance

• A mature delivery model that reduces risk and accelerates timelines

The 90‑Day Model: A New Standard for ITSM Modernization

Where traditional ITSM projects often require 6–12 months, Procano ensures a complete transition within 90 days through:

Weeks 1–3: Analysis, maturity assessment, process mapping, and security requirements

Weeks 4–8: Configuration, integrations, data flow, AI setup

Weeks 9–12: Testing, adoption, training, and rollout

“We have built a delivery framework that combines our DNA in secure operations, modern architecture, and automation. This enables Halo ITSM to be deployed quickly—even in complex organizations with high requirements,” says Vegar Bøthun, Transformation Leader at Procano.

A Complete Service Journey

As a partner, Procano offers:

• End‑to‑end ITSM modernization

• Integrations with Microsoft 365, Teams, Entra, HR systems, and more

• Migration from existing ITSM platforms

• Service Management advisory and process improvement

• AI‑driven automation and insights

• Follow‑up, operations, and continuous improvement

This makes the partnership relevant for IT leadership, operations, security, and the business side.

Contact

Media

Christian Skogseth

Marketing & Communications Manager

christian.skogseth@procano.com

+47 418 55 799

About Procano

Procano supports organizations in Norway and the Nordics with secure IT operations, automation, AI, and modern digitalization. By combining technology, strategy, and human insight, Procano delivers services that ensure stability today and innovation tomorrow.